Real Medicure
Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

Real Medicure is committed to protecting your privacy and personal information. We believe in transparency and ensuring your data is handled with the utmost care.

Data Security
Information We Collect
Cookies
Your Rights

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping address
  • Payment Information: Payment method details (processed securely via Razorpay)
  • Order History: Products purchased, order dates, order status
  • Device Information: IP address, browser type, device type
  • Cookies: We use cookies to enhance your browsing experience
  • Health Preferences: Dosha type, wellness goals (only with your consent)

We only collect information that helps us serve you better with authentic Ayurvedic products.

How We Use Your Information

  • Process and fulfill your Ayurvedic product orders
  • Send order confirmations and shipping updates
  • Provide personalized wellness recommendations
  • Improve our products and services
  • Send promotional offers and wellness tips (with your consent)
  • Prevent fraud and ensure security of transactions
  • Conduct market research to understand customer needs

Data Security

We implement industry-standard security measures to protect your data:

  • SSL Encryption: All data transmitted is encrypted using SSL/TLS
  • Secure Payments: All payments are processed through Razorpay's PCI-DSS compliant platform
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: We regularly review and update our security practices
  • Data Encryption: Your data is encrypted both in transit and at rest

Cookies Policy

We use cookies to enhance your experience on our website. Cookies help us to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Personalize content and product recommendations
  • Analyze traffic patterns and improve our services
  • Remember your cart items between sessions

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of your personal data
  • Rectify: Correct inaccurate or incomplete data
  • Erase: Request deletion of your data
  • Restrict: Restrict processing of your data
  • Portability: Transfer your data to another service
  • Object: Object to data processing for marketing purposes
  • Withdraw Consent: Withdraw your consent at any time

To exercise these rights, contact us at privacy@realmedicure.com

Contact Information

Email: privacy@realmedicure.com

Phone: +91 1800-123-4567

Address: Ayurveda Wellness Hub, Kerala, India

We will respond to your privacy-related inquiries within 30 days.

© 2025 Real Medicure. All rights reserved.

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