Privacy Policy
Last Updated: January 1, 2025
Real Medicure is committed to protecting your privacy and personal information. We believe in transparency and ensuring your data is handled with the utmost care.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address
- Payment Information: Payment method details (processed securely via Razorpay)
- Order History: Products purchased, order dates, order status
- Device Information: IP address, browser type, device type
- Cookies: We use cookies to enhance your browsing experience
- Health Preferences: Dosha type, wellness goals (only with your consent)
We only collect information that helps us serve you better with authentic Ayurvedic products.
How We Use Your Information
- Process and fulfill your Ayurvedic product orders
- Send order confirmations and shipping updates
- Provide personalized wellness recommendations
- Improve our products and services
- Send promotional offers and wellness tips (with your consent)
- Prevent fraud and ensure security of transactions
- Conduct market research to understand customer needs
Data Security
We implement industry-standard security measures to protect your data:
- SSL Encryption: All data transmitted is encrypted using SSL/TLS
- Secure Payments: All payments are processed through Razorpay's PCI-DSS compliant platform
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: We regularly review and update our security practices
- Data Encryption: Your data is encrypted both in transit and at rest
Cookies Policy
We use cookies to enhance your experience on our website. Cookies help us to:
- Remember your preferences and settings
- Understand how you use our website
- Personalize content and product recommendations
- Analyze traffic patterns and improve our services
- Remember your cart items between sessions
You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectify: Correct inaccurate or incomplete data
- Erase: Request deletion of your data
- Restrict: Restrict processing of your data
- Portability: Transfer your data to another service
- Object: Object to data processing for marketing purposes
- Withdraw Consent: Withdraw your consent at any time
To exercise these rights, contact us at privacy@realmedicure.com
Contact Information
Email: privacy@realmedicure.com
Phone: +91 1800-123-4567
Address: Ayurveda Wellness Hub, Kerala, India
We will respond to your privacy-related inquiries within 30 days.
© 2025 Real Medicure. All rights reserved.
Made with ❤️ in India
